Privacy Policy – Bitter Creek Investments, LLC
Effective Date: October 10, 2025
Last Updated: October 10, 2025
Introduction and Acceptance
At Bitter Creek Investments, LLC (“Bitter Creek Investments,” “we,” “our,” or “us”), we value your privacy and are committed to handling your personal information with honesty, transparency, and respect. This Privacy Policy (“Policy”) explains how we collect, use, store, and protect your data when you interact with our Website or Services.
This Policy is incorporated into and governed by our Terms of Service (“Terms”). By accessing our Website or using our Services, you consent to the data practices described in this Policy. If you do not agree, please discontinue use immediately.
Scope and Definitions
This Policy applies to all visitors, users, and others who access or use our Website or Services.
For purposes of this Policy:
- “Website” means the website of Bitter Creek Investments, LLC, including all content, tools, and services offered through it.
- “Services” refers to all real estate-related services provided by Bitter Creek Investments, LLC, including, but not limited to, property evaluation, direct purchase, and investment activities.
- “User,” “you,” or “your” refers to any individual or entity accessing or using the Website or Services.
Accessibility Statement
Bitter Creek Investments strives to make its Website accessible to all users. If you encounter difficulty accessing any part of our Website or this Policy, please contact us for assistance.
Information We Collect
We collect information to evaluate properties, communicate with homeowners, and facilitate our real estate investment services.
- Information You Provide Directly:
– Contact Information: Name, email address, and phone number (including mobile number).
– Property Details: Address, condition, features, and related documents or photos.
– Communication Records: Correspondence, inquiries, and feedback.
- Usage and Technical Data:
We do not actively collect browsing data or track users through analytics or advertising tools. However, our website hosting provider and email service providers (such as Google Workspace) may automatically collect limited technical information, such as IP addresses, browser type, or device details. This data is collected solely for purposes such as Website security, server maintenance, or ensuring successful email delivery.
We do not use this data to identify, track, or profile individual users. The handling of such data is subject to the privacy policies of our third-party service providers.
In the future, we may begin collecting additional technical or usage data (such as pages visited or user interactions) to improve the functionality or performance of our Website or Services. If we do so, we will provide clear advance notice on our Website before implementing these changes.
You may exercise your data rights, including the right to access, correct, or request deletion of your personal data, by contacting us at info@bittercreekinvestmentsllc.com.
Photo and Media Submissions
If you upload or share photos, videos, or property-related media with us:
- Storage: Media is securely stored and used only for evaluating property condition or marketing approved listings.
- Sharing: We may share submitted photos with trusted third parties such as title companies, contractors, or inspectors to facilitate property assessment or closing. By submitting photos or media through our Website or Services, you consent to their use for evaluating properties, facilitating transactions, or marketing approved listings in accordance with this Policy. You may withdraw this consent at any time by contacting us at info@bittercreekinvestmentsllc.com.
- Deletion: Media files are deleted upon your request, unless we are required to retain them for recordkeeping, legal compliance, or other legitimate business purposes. We retain data in accordance with applicable laws and regulations, and will provide information about specific retention periods upon request.
You may request deletion of submitted media at any time by contacting us at info@bittercreekinvestmentsllc.com.
How We Use Your Information
We use your information for legitimate business purposes, including:
- Service Delivery: To provide real estate investment services, including property evaluations, cash offers, and transaction facilitation.
- Communication: To respond to inquiries, send updates, and communicate about your potential or ongoing home sale. By submitting property information, you consent to receive communications from us via text and email. Message and data rates may apply.
- Legal and Compliance: To meet contractual obligations, comply with Texas real estate laws, and maintain accurate business records.
- Security and Fraud Prevention: To detect, investigate, and prevent fraud, misrepresentation, or illegal activities.
- Website Improvement: To maintain and enhance the Website’s functionality, design, and performance based on user feedback and technical maintenance needs.
We do not sell, rent, or trade your personal information for marketing purposes.
Cookies and Tracking Technologies
We use cookies and similar technologies primarily to ensure the proper functioning and security of our Website. These tools may also help remember basic user preferences (such as contact form data) during a browsing session. We do not use cookies for analytics, advertising, or user tracking at this time.
Cookies may include:
- Session cookies – temporary files that expire when you close your browser.
- Persistent cookies – stored for a longer period to remember your preferences.
You can disable or delete cookies through your browser settings. However, some parts of the Website may not function properly if cookies are disabled, such as access to interactive features like property evaluation forms.
If our cookie use changes in the future (for example, if we add analytics or performance tools), we will update this Policy and provide clear notice on our Website before those tools become active.
Social Media and Communication Platforms
Bitter Creek Investments may interact with users on social media platforms including Facebook, Instagram, X, LinkedIn, YouTube, and others.
If you engage with us on these platforms, your interactions such as messages, comments, or shared media may be used to facilitate our Services in accordance with this Policy and the respective platform’s privacy policies. By communicating with Bitter Creek Investments through these platforms, you consent to such use.
We do not control or assume responsibility for how these platforms handle your data. Please review their privacy policies before sharing personal or property-related information.
Sharing Your Information
We share your information only when necessary to provide our Services, fulfill legal obligations, or with your consent through use of our Website or Services.
- Transaction Facilitation: Shared with trusted third parties such as title companies, attorneys, inspectors, or approved funding partners.
- Service Providers: Shared with website hosting, IT support, or analytics vendors who assist us under confidentiality agreements.
- Affiliated Licensed Agents (TREC Compliance): Bitter Creek Investments is an independent real estate investment company, not a licensed real estate brokerage. The company is owned in part by licensed Texas real estate agents, including Beth Worrell and Amy Spaulding. As part of their ownership and operational roles within Bitter Creek Investments, these individuals may access information submitted through our Website or Services to facilitate property evaluations and investment activities conducted by Bitter Creek Investments.
If you express interest in traditional brokerage services, those activities will be handled separately by these agents through their independent sponsoring brokers, in accordance with Texas Real Estate Commission (TREC) regulations and this Policy. Bitter Creek Investments is not a party to or responsible for those brokerage transactions.
- Business Transfers: If Bitter Creek Investments undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
- Legal Requirements: When required by law or to comply with valid legal processes such as subpoenas or court orders.
Data Storage, Retention, and Security
We use commercially reasonable safeguards to protect your personal data against unauthorized access, loss, misuse, or disclosure. While we work diligently to secure information, no online system is completely secure.
- Retention: We retain personal data only for as long as necessary to provide our Services, meet business or legal obligations under Texas law, and resolve disputes. Data may be securely archived when no longer actively in use and deleted in accordance with our internal retention policies and applicable legal requirements.
- Data Breach Notification: In the event of a security incident involving your personal information, we will notify affected users as required under Texas Business & Commerce Code § 521.053 and provide steps you can take to protect yourself.
Children’s Privacy
Our Website and Services are intended for adults 18 years or older. We do not knowingly collect personal information from minors. If you believe we have collected personal information from a child under 18, please contact us so we can delete the information promptly.
Out-of-State and International Users
Our Website and Services are designed for users in Texas; however, visitors from other states or countries may access them. If you access our Website from another state or country, any information you submit will be processed and stored in the United States under applicable U.S. and Texas laws.
Users in jurisdictions with additional privacy protections (such as California residents under CCPA or European residents under GDPR) may have additional rights, including access, correction, deletion, and data portability, as provided by those laws. Bitter Creek Investments does not independently manage international data transfer mechanisms (for example, Standard Contractual Clauses). Any cross-border processing that occurs is handled by our third-party service providers (such as our website host or email provider) under their respective privacy and security policies.
To inquire about or exercise data rights available to you under applicable law, please contact us at info@bittercreekinvestmentsllc.com.
Your Data Rights
You have the right to:
- Access: Request copies of your personal data.
- Correction: Request updates or corrections to inaccurate information.
- Deletion: Request deletion of your data, subject to applicable legal retention requirements.
- Opt-Out: Stop receiving marketing messages by replying “STOP” to texts or clicking “unsubscribe” in emails.
To exercise any of these rights, contact us at info@bittercreekinvestmentsllc.com.
Links to Other Websites
Our Website may contain links to third-party websites or community pages. We do not control or assume responsibility for their content or privacy practices. Please review their privacy policies before providing any personal information.
Governing Law
This Privacy Policy is governed by the laws of the State of Texas. Any disputes will be handled in accordance with the dispute resolution process described in our Terms of Service, including mediation or arbitration in Nolan County, Texas.
For full terms governing your use of our Website and Services, please see our Terms of Service.
Changes to This Policy
We may update or modify this Privacy Policy from time to time without prior notice. The most current version will always be posted on our Website. Continued use of our Website or Services after updates are posted constitutes your acceptance of any changes.
Contact Bitter Creek Investments, LLC
If you have questions about this Privacy Policy, please contact us at:
- Telephone Number: 325-632-9944
- Email: info@bittercreekinvestmentsllc.com
© 2025 Bitter Creek Investments, LLC. All rights reserved. Based in Abilene, Texas.